Feb 26, 2026
Introducing contextual recommendations that help you configure chatbots and voice agents with far less manual setup.

Setting up an agent has always involved some trial and error. You pick a trigger, connect actions, test a conversation, tweak the instructions, and repeat.
The new Agent Suggestions panel changes that.
Instead of wiring up every step yourself, Syncrun now looks at:
The trigger you’ve chosen
The tools you’ve connected
How your existing agents behave
Common patterns from similar teams
Based on that context, it recommends the most useful next step.
For example:
New lead captured → suggest CRM tagging + a Slack alert to sales
Payment confirmed → suggest a receipt reply + analytics update
Support chat resolved → suggest an automatic feedback request
The feature cuts setup time dramatically, especially for teams launching their first agent.
But it’s more than a time-saver.
The system doesn’t just automate steps.
It understands what your agent is trying to accomplish.
You stay in control. Every suggestion is optional, editable, and fully transparent.
This release pushes Syncrun toward assistive setup — where the platform builds alongside you instead of leaving every decision on your plate.
Deploying an agent should feel effortless.
Agent Suggestions is a big step in that direction.

Emily Roberts
Experience Lead
More Insights





